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remote-support-help

Computer Tech Associates can now fix your computer problems online instantly! - Using our Fully SECURE online pc support software and just an online internet connection we can repair your computer problems in just a few minutes! To learn more about how remote support works, please visit our F.A.Q. section.

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Call a certified tech at 1 (800) 506-7841
Accept the Terms and Conditions Agreement
Sit back and watch as our tech resolves your problem

Repair Terms and Conditions Agreement.

TERMS AND CONDITIONS
You have requested service from Computer Tech Associates, hereafter referred to as 'CTA'. CTA 
will diagnose and service your computer for a fee as described in Paragraph 3 below.
Services and Diagnostic Fee:
CTA will perform all necessary services reasonably necessary to properly complete the repair of your
computer or system.
Payment:
Once service is complete, your payment for the actual costs incurred and the final sum owed, is due 
upon completion. Should it be determined in the course of the performance of diagnostics that the 
problems on your computer are hardware based, CTA will notify you of same and you may take or 
send the hardware to a repair station of your choice or to CTA, for service on the hardware; diagnostic
fees may still apply. No adequate estimate of that expense can be determined without actually testing
the hardware.
Transfer or Installation Services:
Unless otherwise agreed, CTA is not liable for and you agree to hold CTA harmless from any and all 
damages, costs, and expenses incurred as the result of any defect or damage to any software or 
data residing on/or recorded in your computer, whether incurred during the course of CTA's services
or otherwise. If service involves transferring information or installing software, you represent that you
have the legal right to copy the information, to use the software and agree to the terms of the software
license, and you authorize CTA to transfer the information and accept such terms on your behalf in
performing the service.
Warranty:
In servicing your computer, CTA warrants that service will be performed in a professional and timely
manner. All services are warranted for a period of 30 days at the discretion of CTA. There is NO 
warranty for removal of viruses, spyware, adware or malware. If they are the cause of a repeat 
effort, you will be charged again for that service.
THIS WARRANTY AND REMEDY ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, 
REMEDIES, AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, WITH RESPECT 
TO ANY AND ALL SERVICES PERFORMED FOR YOU BY CTA. CTA SPECIFICALLY DISCLAIMS ANY
 AND ALL IMPLIED WARRANTIES WITH RESPECT TO SUCH ITEMS, INCLUDING, WITHOUT LIMITATION, 
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHETHER 
EXPRESS OR IMPLIED. IF CTA CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS 
LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THE
 EXPRESS LIMITED WARRANTY ONLY.
Limitation of Liability:
IF ANY DAMAGE SHOULD OCCUR WHILE YOUR COMPUTER OR SYSTEMS ARE BEING SERVICED, 
CTA HAS NO LIABILITY FOR THE COST OF REPAIR OF THE AFFECTED COMPUTER. CTA'S ENTIRE 
LIABILITY TO YOU FOR DAMAGES ARISING FROM ANY CAUSE WHATSOEVER WITH RESPECT TO
THE SERVICE OF YOUR COMPUTER, WHETHER DUE TO CTA'S ERROR OR NEGLIGENCE OR TO ANY
OTHER REASON, IS LIMITED TO THE AMOUNTS THAT YOU PAY CTA FOR SUCH SERVICE. CTA HAS
NO LIABILITY WHATSOEVER FOR INDIRECT, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES,
INCLUDING WITHOUT LIMITATION LOSS OF USE, LOST PROFITS OR REVENUE, OR ANY OTHER 
DAMAGES WHATSOEVER NOT OTHERWISE EXPRESSLY PERMITTED UNDER THIS AGREEMENT. 
CTA EXPRESSLY HAS NO LIABILITY FOR LOSS OF OR DAMAGE TO DATA OR SOFTWARE 
APPLICATIONS WHILE PERFORMING SERVICE. YOUR ONLY REMEDY UNDER THE REPAIR TERMS AND 
CONDITIONS IS TO SEEK RECOVERY OF DAMAGES AGAINST CTA IN AN AMOUNT NOT TO EXCEED 
WHAT YOU PAID CTA FOR THE SERVICE.
Data Protection:
You agree and understand that it is your (the customer's) responsibility to maintain copies of all
important data on your computer, and to obtain such copies prior to authorizing CTA to commence its 
services for you. Any and all binding arbitration proceedings shall be undertaken as 'fast track'
proceedings and shall only be commenced in a local Pennsylvania court. Each party shall bear its own
costs and expenses of such proceedings, including any and all resulting attorney fees; provided, 
however, that the prevailing party in such proceedings may have the right to recover attorney fees
against the opposing party if such fees are otherwise recoverable in disputes of that type under the
laws of the State of Pennsylvania. This paragraph is intended to be and shall be construed as a forum 
selection clause, and the parties agree to be bound hereto.

Connect to a live technician right away and have your pc fixed for a flat fee of $74.99. If we can't fix it, you pay nothing. please give us a call at 1(800) 506-7841 before connecting. Please have your credit card ready.

Computer Tech Associates is now an authorized reseller of avast! Antivirus products.